FAQ
Answers to the most common questions about Sphinx365 interior protection kits, delivery, payment and returns. Can't find your answer? Email us at info@sphinx365.com.
Product & Installation
What is the Sphinx365 Interior Protection Kit?
It's a set of crystal-clear protective film pieces, pre-cut to fit your car's interior surfaces such as touch screens, center consoles, piano-black and carbon-fiber trims. It protects against scratches, swirls, UV rays, fading, spills and everyday wear while keeping the original look of your interior.
What's the difference between the Basic and Full kits?
The Basic kit covers the main high-touch areas that scratch most easily (the first pieces on the kit map). The Full kit covers every area shown on the map. The number of pieces depends on your car model – check the map image on each product page to see exactly what's included.
How do I know the kit fits my car?
Each kit is pre-cut for a specific make, model and year. Find your brand and model in our collections and make sure the year in the product title matches your car. If you're not sure, contact us before ordering and we'll confirm the right kit.
What are the film's features?
Crystal-clear, anti-scratch, self-healing (minor scratches disappear on their own), anti-yellowing, easy to clean and removable without leaving residue.
How do I clean protected surfaces?
Simply wipe with a soft, damp microfiber cloth. Avoid harsh chemicals and abrasive pads.
Can the film be removed later?
Yes. The film can be removed at any time and leaves no residue behind.
Shipping & Delivery
Where do you deliver?
We deliver across Egypt from our location in Cairo.
How much does delivery cost?
Delivery is a flat rate of EGP 99 per order.
How can I track my order?
You'll receive an order confirmation email after you order, and another email when your order ships. If you have any questions about your order, email us with your order number.
Payment & Orders
Which payment methods do you accept?
You can pay securely online with Visa, Mastercard and the other payment methods shown at checkout, powered by Paymob.
Is it safe to pay on your website?
Yes. Payments are processed securely by Paymob. We never see or store your card details.
Can I change or cancel my order?
Email us at info@sphinx365.com as soon as possible with your order number. We can change or cancel your order as long as it hasn't shipped yet.
Returns
What is your return policy?
You can request a return within 14 days of receiving your order. The item must be unused, in the same condition you received it, in its original packaging, with proof of purchase. Sale items and gift cards can't be returned. See our full refund policy.
How do I start a return?
Email us at info@sphinx365.com with your order number. Once your return is accepted, we'll send you instructions on how to send it back. Items sent back without an approved return request can't be accepted.
What if my kit arrives damaged, or I receive the wrong kit?
Please check your order as soon as it arrives and contact us right away if anything is damaged, defective or wrong, so we can make it right.
When will I get my refund?
Once we receive and inspect your return, we'll let you know if it's approved. Approved refunds are sent to your original payment method within 10 business days. Your bank may need extra time to process it.
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